Tag Archives: crash

Windows 7 install stuck on Asus N751JK UEFI

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If you bought a new Asus laptop and want to install windows 7, you’ll find that the installation will hang on starting windows and will not continue. This is because of UEFI ( Unified Extensible Firmware Interface ) which is meant as a replacement for the BIOS. You can read all about it on the Wikipedia page (link)

As it stands, only windows 8 setup can be booted from the DVD drive. If you want to boot a windows 7 DVD , you’ll need to disable UEFI’s secure boot.

On the newer ASUS laptops enter the BIOS. ( press escape continuously during boot until it asks you to go into setup ).
Select Enter Setup:

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Go to the SECURITY tab and select Secure Boot Control. Set Secure Boot Control to DISABLED.

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Then go to the BOOT tab and select Launch CSM. Set Launch CSM to ENABLED. (This will make booting backwards compatible)

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The select Launch PXE OpROM and set it to ENABLED.

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Then go to the Save & Setup tab. Select Save Changes and Exit. Choose YES in On the Save & Exit setup.

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Your laptop will now restart. And the setup of windows 7 will now continue past the point where it first hung.

Computer Shuts Off without any warning….Why?

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Why does my computer just shut off without warning?

Well, It’s having some major failure (soft or hardware) and reboots. You will need to figure out what error was involved. For that, you should tell you computer not to reboot, but to show you the error. Here is how:

  1. press Windows Key + Pause/Break
  2. Click the tab named ADVANCED
  3. Click the SETTINGS button in the Startup and Recovery section

Now, next time your computer crashes, it will give you a “blue screen” telling you what’s wrong. Now.. sort of. Look here for a blue screen example:
Look for the STOP error, something like STOP 0x000000D1 , forget the numbers between brackets. Go to google and look for “STOP 0x000000D1”. It may give you clues about what is happening.

Also note the filename (in the screenshot it is gv3.sys). Look in Google what that file does. It may reveal clues to what piece of hardware or software is failing.

If you find for example that your sound card is the culprit, go to the manufacturer site (of the card) and download the latest drivers.

And a last (but not least) tip. Try to remember when the problem began and what software you installed just before that. Uninstall that software. It may return your system to normal again.

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